Employment Opportunities


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Current job listings are shown below. As we continue to grow, please check back frequently for new openings.

Guest Services Associate - Various positions

Part Time
Deadline: October 30, 2017 Contact: Bill Pinegar Phone: 515-246-2369 Location: Des Moines - Civic Center Read More...

Des Moines Performing Arts is currently seeking qualified candidates for a variety of part-time positions in our guest services department.  All positions are responsible for ensuring each patron has an exceptional experience while attending our venues.   

Positions include admissions, bartenders, ushers, hospitality supervisors, and more.  This is a great opportunity for those interested in part-time work in a great environment and want to work alongside others who enjoy the excitment of the performing arts.  Most hours are evenings and weekends.

Qualified candidates should have:

  • Previous experience in customer service
  • Excellent attention to detail
  • Demonstrated outstanding customer service skills
  • Computer skills
  • Outstanding organization skills
  • Able to effectively multitask
  • Excellent problem solving skills with the ability to quickly make sound decisions
  • Outstanding communication and interpersonal skills
  • Previous supervisory experience preferred
  • Weekend, holiday and evening availability required
  • Some positions require knowledge of food service safety guidelines and basic accounting skills that include experience with handling cash

This is an excellent opportunity with an exciting and dynamic organization. If you are interested and meet the expressed qualifications, complete the on-line application along with your availability.

Des Moines Performing Arts is an equal opportunity employer.

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Ticketing Services Representative

Full Time
Deadline: October 20, 2017 Contact: Bill Pinegar Phone: 515-246-2369 Location: Des Moines - Civic Center Read More...

Des Moines Performing Arts is seeking a guest focused, self-motivated, detail oriented and highly organized professional to play a leading role as a Ticketing Services Representative in our Ticket Office.  The ideal candidate for this position will have a natural passion for the performing arts and top notch customer service skills. 

The Ticketing Services Representative’s primary responsibility is to build long-term relationships with our guests and ticketholders by offering exceptional customer service and sales via phone, box office window or web-based interaction. 

Essential Job Duties and Responsibilities

The Ticketing Services Representative’s responsibility is to support ticket office operations by assisting with ticket purchases, processing orders and other requests while upholding the integrity of Des Moines Performing Arts’ Quality Standards.

  • Transactional/Administrative: Process ticket sales and exchanges accurately. Utilize resources such as process documentation when needed. Complete accurate balance out sheet at end of shift.
  • Guest Experience: Create positive, consistent guest experience by interacting in polite, professional and friendly manner. Avoid internal language and utilize the ‘service no’ as appropriate. Exhibit ‘guest first’ attitude.

Preferred Qualifications

  • Retail/Service experience preferred and ability to demonstrate strong guest-focused engagement
  • Proactive thinking and ability to effectively complete projects
  • Excellent communication and organizational skills
  • Ability to receive feedback and take action when appropriate
  • Minimum education level is High School graduate or equivalent
  • Job may require lifting boxes that weigh up to 40lbs
  • Must maintain a professional appearance

Des Moines Performing Arts is a premier organization showcasing a variety of professional productions while providing an exciting and dynamic work environment. If you are interested and meet the expressed qualifications, please complete the online applicaiton or attached a copy of your resume (PDF format preferred).

Des Moines Performing Arts is an equal opportunity employer.

 

Apply Now
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Des Moines Performing Arts is an equal employment opportunity employer. In accordance with state and federal law, all personnel actions such as compensation rates, benefits, job changes, company-supported training, educational tuition assistance, screening and interviewing processes will be administered without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, marital or veteran status, disability or any other legally protected class.

Des Moines Performing Arts
aspires to be a national leader in presenting the performing arts by engaging the Midwest in world-class entertainment, education, and cultural activities.
  • Des Moines Performing
    Arts Partnerships:
Des Moines Performing Arts is a private 501 (C) (3) not-for-profit corporation presenting the performing arts to Iowa and the surrounding states. It is the presenter of major Broadway and educational touring companies, performers and groups, and is the performing home of many local and regional groups, including the Des Moines Symphony. Events, dates, times, performers and prices subject to change without notice.
Ticketing System Currently Unavailable

We are currently implementing an upgrade to our ticketing system. Ticketing is unavailable at this time. We expect to be back at 9:00am. Thank you for your patience.

Learn more about our Ticketing Upgrade »