APPLAUSE SERIES RESERVATION GUIDELINES
Performances in the Applause Series occur during the school day and are open to educators and students in public, private, and home school groups. All seats are $1.00, and require advance registration.
Applause performances are not open to the general public, and tickets are not available through the Ticket Office. All parent/chaperone tickets must be arranged through the reserving teacher at the time of order. Parents who contact Des Moines Performing Arts will be directed to the group’s reserving teacher.
Recommended grade levels
Recommendations regarding appropriate grade levels for each performance are made by the performance companies in conjunction with Des Moines Performing Arts Education staff. If you wish to bring students outside the recommended grade levels, please contact the Education staff to discuss the performance content. (515.246.2355)
Infants and young children
Applause Series performances are intended for school-age audiences. For this reason, children under the age of three will not be permitted in the theater. In keeping with the grade level recommendations, some performances may not be appropriate for very young children.
Reservations and confirmation
Beginning May 9, 2013, educators may order tickets for the 2013-2014 Applause Series through our website. Groups are welcome to contact the Education staff via phone (515.246.2355) to ask any questions relating to the ordering process or the 2013-2014 season, but all ticket orders must then be made online. You will be prompted to create an online account if you have not previously purchased Applause Series tickets. Ticket orders submitted via email and/or phone will not be accepted.
When ordering tickets for your group, be sure to include all the students, teachers, aides, chaperones/parents, and bus drivers who will be attending the performance with your group. You may want to estimate high, as it is not always possible to add a ticket if a show is sold out. Everyone who plans to watch the performance must have a seat included in the reservation. If an adult accompanies the group but chooses to sit in the lobby during the performance, he or she does not need to be included in the total ticket number.
Your ticket order will be processed in real time (immediately) online. You will receive an invoice via email within 5 business days of placing your ticket order. The invoice serves not only as your payment notice, but also as confirmation of your group’s tickets. Actual tickets for Applause Series performances are not issued. We encourage you to bring your invoice with you on the performance day to serve as your group’s “ticket”.
Once a performance is sold out, it will be listed as "wait list" on the website. You may then submit a request online to be added to the wait list for the performance. Groups will be added to the waitlist in the order in which they submit a request. Please note that all wait list requests are filed upon receipt, however confirmation emails are not sent.
If there is additional availability for a sold-out performance, groups will be moved from the wait list and their ticket requests filled in the order in which they were received. There is no guarantee if or when availability may arise, but groups will be informed as promptly as possible if their wait list requests can be filled. Once you receive notice regarding availability for your group, you will have three business days to inform the Education staff whether or not you would like the seats. After three business days, the seats will be offered to the next group on the wait list.
If you require special seating accommodations, please choose the type of accommodation needed when completing your ticket order. If you become aware of special needs seating accommodations after placing your order, please notify the Education staff as soon as possible. Please note that ASL interpretation is provided upon request and requires approximately four weeks advanced notice to arrange.
Tours and lunches
School groups comprised of students in grades 3 and above may request a brief 30-minute tour following select Applause Series performances. Space is limited and registration is required; tour requests should be included with the group's ticket order. Please note, tours are not available for shows occurring at the Temple Theater, located at the Temple for Performing Arts.
Tours are also available for grades 3 and above on non-performance days; please contact the Education Department at firstname.lastname@example.org to request such a tour.
Des Moines Performing Arts has limited space available for school groups to eat lunch after the morning (10:00 AM) performance or before the afternoon (12:30 PM) performance on Applause Series show days. Registration is required and fills quickly. Lunch space requests should be included with the group’s ticket order. Please note, lunch space is not available for shows occurring at the Temple Theater located in the Temple for Performing Arts.
Professionally-written study guide materials are available for all shows in the Applause Series. All school groups with reservations for a show will receive an email notification when the study guide is posted on Des Moines Performing Arts' website, approximately 4-6 weeks prior to the performance day. Study guides are only printed and mailed upon request.