Sensory friendly performances are geared towards those on the autism spectrum, individuals with other sensory sensitivities and their families. These dedicated performances will contain all the joy of a typical theater setting with a few adjustments to help those in attendance feel more comfortable. This will include alterations to light and sound, a variety of seating options, an environment that will encourage movement and breaks when needed, ASL interpretation, and inclusive staff that will welcome guests from the moment they arrive. Families who do not require these accommodations are still welcome to attend. Learn More
BRAILLE AND LARGE PRINT
Playbills for most Broadway productions are available in Braille at the Prairie Meadows or Nollen Lobby Guest Services Counters, compliments of the Iowa Department of the Blind. Large print playbills are also generally available.
Elevators to the second level of the lobby are located in the Nollen Lobby and near the Stoner Theater.
With our induction loop technology, guests at the Civic Center with hearing devices containing a T-Coil or telecoil can have sound transmitted directly to their hearing aid or cochlear implant. If your hearing device does not have t-coil technology or you do not have hearing aids but would like to experience the amplified sound provided by the induction loop system, visit the Guest Services Counter located in both lobbies for an assisted listening device.
MEDICAL ASSISTANCE/FIRST AID
If you have a medical need, please notify the house staff. Medical services are provided by Unity Point Health Des Moines in the Prairie Meadows Lobby.
SPECIAL SEATING NEEDS
Seating is available for all performances for guests with special needs (including wheelchair, motorized cart, difficulty with stairs and sight impairment). Please call the Civic Center ticket office at (515) 246-2300.
Des Moines Performing Arts has wheelchairs available to assist guests with mobility concerns. Guest Services staff may be contacted to assist.
We are currently implementing an upgrade to our ticketing system. Ticketing is unavailable at this time. We expect to be back at 9:00am. Thank you for your patience.