TICKET SALES POLICIES

• All ticket sales are final. There are no refunds. 
• There is no compensation if you miss a performance or cannot attend a future performance.
• Prices, dates, times, performers, and performances are subject to change at any time.  Such changes do not dictate a refund or exchange unless authorized by the producer, promoter, or Des Moines Performing Arts.
• All ticket sales are final. Special promotions and ticket offers are valid on new ticket purchases only. They are not valid on previously purchased tickets and there are no price adjustments after a sale.
• Inclement weather happens and the safety of our guests is our top priority. However, performances are rarely cancelled due to weather. If you are concerned about attending a performance due to inclement weather, please call the Civic Center Ticket Office at 515-246-2300.