TICKET EXCHANGES & SUBSTITUTIONS

EXCHANGES (AVAILABLE FOR A PERFORMANCE WITHIN THE SAME ENGAGEMENT)

• Select tickets for Des Moines Performing Arts performances are exchangeable for tickets to another performance of the same title up to 24 hours in advance of the original tickets.
   
• If the new ticket is more expensive than the original, the guest is responsible for the difference. Refunds are not available if the new ticket is less expensive than the original. A $10 per ticket exchange fee will apply. Fee free exchanges are available to Des Moines Performing Arts Donors and Season Ticket Holders.
   
• Exchanges are not available for discounted/promotional tickets, group tickets, corporate online e-tickets or tickets purchased during a presale.
   
• There are no exchanges allowed on complimentary tickets.
  
  

SUBSTITUTIONS (AVAILABLE FOR DMPA SEASON TICKETS)

• Willis Broadway Series Season Ticket Holders can move tickets from two productions in the Willis Broadway Series Season Ticket Package to any Broadway Package Add-on production or any Des Moines Performing Arts presentation in the Dance, Temple Comedy or Live at the Temple Concert Series. Additional costs and restrictions may apply.
   
• Dance, Explorer, Temple Comedy, or Live at the Temple Concert Series Season Ticket Holders can move tickets from one production in their existing Season Ticket Package to any Des Moines Performing Arts presentation in the Willis Broadway Series, Dance, Temple Comedy or Live at the Temple Concert Series. Additional costs and restrictions may apply.
   
• Ticket substitutions must be made 24-hours prior to the opening performance of the engagement you are substituting out of.