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FAMILY FLEX PACK FAQS

What is new about the Wellmark Family Series this year?

New for the 2026-27 Season, there is no longer a set season ticket package. You can pick and choose what shows and dates work best for your family! Plus, save 10% when you select 2 or more shows. This allows for the most flexibility possible.

Are payment plans available for this Series?

No. Due to the flexible nature of this package, payment plans are not possible.

When will I get my tickets?

By default, any tickets purchased through Des Moines Performing Arts will be available in the free DMPA app. Download the app today to easily access your tickets, explore upcoming events, and more. Your ticket barcode will appear 72 hours before your performance.

Will there be pre-show lobby activities?

There will be some pre-show activities planned for several of the Wellmark Family Series events. These will be communicated with ticket holders  in the weeks leading up to the shows.

What if I change my mind and want to swap into a different show?

Not a problem, schedules change and we are here to help! You can move your tickets into any productions in the Wellmark Family Series Season (including newly announced shows) as well as  any production in the Willis Broadway Series, Live at the Temple Concert Series, National Geographic Live Speaker Series, Temple Comedy Series or Dance Series presentation in the same season. Additional payment for higher-priced tickets required. Substitutions must be made 24 hours prior to the beginning of the production's engagement online on your account page, in person or by calling 515-246-2322.

How do I add newly announced shows to my package? And, will I have the same seats?

When a new show is added to the Wellmark Family Series, you will be among the first to know! You will have early access to tickets prior to the public. Though your seat locations may vary from show to show, you will be one of the first to have access to purchasing tickets.

FAMILY FLEX PACK BENEFITS

Flexible Package: The choose-your-own package allows you to choose the shows that best fit your family and your schedule!

Lock in the Best Seats at the Best Prices: Be the first to secure the best seats and lock in the lowest prices of the season. Choose 2 or more shows and save up to 10%* on tickets.

Easy Show Substitutions: You can move your tickets into any productions in the Wellmark Family Series (including newly announced shows) as well as any production in the Willis Broadway Series, Live at the Temple Concert Series, National Geographic Live Speaker Series, Temple Comedy Series or Dance Series presentation in the same season. Additional payment for higher-priced tickets required. Substitutions must be made 24 hours prior to the beginning of the production's engagement in person or by calling (515) 246-2322.

*Discount applies to select performances and price levels